Terms and Conditions
1. Clients agree to make payment of the entire fee in advance via bank transfer. Clients may pay with cash if prior agreement is made.
2. Clients agree to pay for the cost of any venue hired.
3. Our cancellation fee structure is as follows:
· A full refund will be provided if cancellation is received at least 8 days prior to scheduled service
· 20% cancellation fee will apply if cancellation is received within 2-7 days of scheduled services.
· 100% cancellation fee will apply if cancellation is received within 48 hours of a scheduled service.
4. Rescheduling:
48 hours is required for rescheduling of any 1-2-1 session
5. Services that are sold as packages are pre-paid to enable us to discount these packages. Packages do not allow for refunds or cancellations. All packages must be used within 6 months. If you require to postpone a prepaid session, 48 hours notice must be given.
6. By entering into this agreement, the client authorises this agreement to be valid approval for services so as to permit Busy Bee Dog Training and Jill O'Sullivan to accept all future, in person, telephone, online, mail or email bookings without the need for additional agreements or authorisations.
7. Clients consent to photographs and videos taken while involved in the training classes to be used or reproduced by Busy Bee Dog Training and Jill O'Sullivan for educational and promotional purposes.
8. Clients will be responsible for any medical expenses and damages resulting from an injury caused to the instructor or other persons by their dog. Clients agree to indemnify and hold harmless Busy Bee Dog Training and Jill O'Sullivan in the event of a claim by any person injured by their dog.
9. Busy Bee Dog Training and Jill O'Sullivan seek to do no harm and will note condone or endorse any treatment by a dog’s owner that is physically or mentally cruel. Busy Bee Dog Training and Jill O'Sullivan will opt out of a consulting agreement rather that attempt to manage an unethical course of action.
10. Busy Bee Dog Training and Jill O'Sullivan will only use procedures, protocols and training tools that are empirically based and have a proven track record of effectiveness. Busy Bee Dog Training and Jill O'Sullivan uses training and behaviour change methods that are minimally invasive and intrusive to the animal.
11. Busy Bee Dog Training and Jill O'Sullivan is not responsible for damage or injury incurred by the client’s dog escaping because of a faulty leash/collar/Harness or a collar/harness that is not properly fitting.
12. As a member of the Association of Pet Dog Trainers, Busy Bee Dog Training and Jill O'Sullivan will adhere to their guiding principles and professional ethics.
13. Busy Bee Dog Training and Jill O'Sullivan will not be liable for the injury, disappearance, death, or fines of any client’s dog attending a training session.
2. Clients agree to pay for the cost of any venue hired.
3. Our cancellation fee structure is as follows:
· A full refund will be provided if cancellation is received at least 8 days prior to scheduled service
· 20% cancellation fee will apply if cancellation is received within 2-7 days of scheduled services.
· 100% cancellation fee will apply if cancellation is received within 48 hours of a scheduled service.
4. Rescheduling:
48 hours is required for rescheduling of any 1-2-1 session
5. Services that are sold as packages are pre-paid to enable us to discount these packages. Packages do not allow for refunds or cancellations. All packages must be used within 6 months. If you require to postpone a prepaid session, 48 hours notice must be given.
6. By entering into this agreement, the client authorises this agreement to be valid approval for services so as to permit Busy Bee Dog Training and Jill O'Sullivan to accept all future, in person, telephone, online, mail or email bookings without the need for additional agreements or authorisations.
7. Clients consent to photographs and videos taken while involved in the training classes to be used or reproduced by Busy Bee Dog Training and Jill O'Sullivan for educational and promotional purposes.
8. Clients will be responsible for any medical expenses and damages resulting from an injury caused to the instructor or other persons by their dog. Clients agree to indemnify and hold harmless Busy Bee Dog Training and Jill O'Sullivan in the event of a claim by any person injured by their dog.
9. Busy Bee Dog Training and Jill O'Sullivan seek to do no harm and will note condone or endorse any treatment by a dog’s owner that is physically or mentally cruel. Busy Bee Dog Training and Jill O'Sullivan will opt out of a consulting agreement rather that attempt to manage an unethical course of action.
- The use of electronic collars, anti-bark collars, vibrating collars, choke/check chains and prong collars are not permitted during any Busy Bee Dog Training and Jill O'Sullivan class or training session.
10. Busy Bee Dog Training and Jill O'Sullivan will only use procedures, protocols and training tools that are empirically based and have a proven track record of effectiveness. Busy Bee Dog Training and Jill O'Sullivan uses training and behaviour change methods that are minimally invasive and intrusive to the animal.
11. Busy Bee Dog Training and Jill O'Sullivan is not responsible for damage or injury incurred by the client’s dog escaping because of a faulty leash/collar/Harness or a collar/harness that is not properly fitting.
12. As a member of the Association of Pet Dog Trainers, Busy Bee Dog Training and Jill O'Sullivan will adhere to their guiding principles and professional ethics.
13. Busy Bee Dog Training and Jill O'Sullivan will not be liable for the injury, disappearance, death, or fines of any client’s dog attending a training session.